How do I delete leavers Bromcom?

25 October 2022 10:34

If using Cypad/Meal Manager please click here to access important information before marking your pupils as leavers.

WARNING Please ensure you review the pupils balances and action any required manual transactions/refunds before marking them as leavers and running the import in Schoolcomms, as once the import has been run in your MIS the linked contacts and their connecting School Gateway account will be removed. You will also no longer be able to send messages to them and any association with your school will be removed from their School Gateway account.

If a school member has left the school and they have been marked as a leaver in Bromcom, they will then be marked as a leaver the next time the import is run in Schoolcomms.

Once you have saved any information/messages relating to these members, and you are certain that no payments or club bookings will need to be made by the parent(s), you can remove them from Schoolcomms using the delete leavers process.

Student leaving dates

Schoolcomms will pick up the leaving date from the child’s Bromcom record.

Staff leaving dates

Schoolcomms will pick up the contract end date from the staff member's Bromcom record.

How do I delete a leaver from Schoolcomms?

To delete leavers in Schoolcomms:

Click Management
Import Management
You will see Delete Leavers, select this option and highlight the members you want to delete in the left-hand box and select Add.
Now click OK to confirm the members for deletion.

When the delete leavers process is followed and you receive the success message, the leavers will be queued for deletion from our database, so you may continue to see members who are in the process of being deleted for a short period of time until they are removed (this timescale will depend on the number of leavers being deleted).