How do I order Text Credits?

Within Schoolcomms click on Dashboard > Messaging, then select Compose Message (top left of your screen).

  • Select the option to Text

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  • Within the text messaging screen, you will see the Text credits button on the right-hand side of the screen. Click this.
  • You will then be shown how many available text credits you have, click on the Order A Text Credit Bundle drop down to view available bundles.

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  • Select which bundle you wish to purchase and enter your Purchase order number. 
    If you have an unlimited text licence then please enter ‘Unlimited’, you will not be charged. Click Confirm to finalise your order.

Your texts are available immediately and you will be invoiced for your chosen bundle.

The cost of each text depends on which bundle you purchase.

 

Bundle size

Bundle Price

£/SMS

1,000

£70

0.070

2,000

£130

0.065

5,000

£300

0.060

10,000

£550

0.055

20,000

£1,000

0.050

50,000 £2,250 0.045

100,000

£4,000

0.040

Useful text credit reports

Dashboard > Management Reports > Management:

  • Text credit purchase history - shows all purchased and free text credits applied to the school
  • Text credit usage in the past year - shows total text credit usage by month, for the past 12 months
  • Sent messages - shows all messages (including PIN requests and automatic notifications) sent in the past 6 months along with how many credits were used for each message
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