Text Credits

This guide will help you view your text credit balance, order text credits, and access related reports.

Text Credit Bundles

Bundle size

Bundle Price

£/SMS

1,000

£75

0.075

2,000

£140

0.070

5,000

£325

0.065

10,000

£600

0.060

20,000

£1,100

0.055

50,000 £2,500 0.050

100,000

£4,500

0.045


View available text credits / order text credits

Go to Schoolcomms and click on:

  • Dashboard
  • Messaging
  • Compose Message (located at the top left of your screen)
  • Select the Text option

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  • In the text messaging screen, click on Text Credits on the right to view your current balance.

To order text credits:

    • From the drop-down menu under Order A Text Credit Bundle, select the bundle you wish to purchase.
    • Enter a Purchase Order number (if applicable).
    • For unlimited text licences, enter ‘Unlimited’.
    • Click Confirm to finalise your order.

Your text credits will be available immediately, and you will be invoiced for the selected bundle (excluding unlimited licences).

The cost per text will depend on the bundle you purchase.

Text Credit reports

To access text credit reports:

Go to Schoolcomms and click on:

    • Dashboard
    • Management Reports
    • Management

You can access the following reports:

    • Text Credit Purchase History: Shows all purchased and free text credits applied to the school.
    • Text Credit Usage (Past Year): Displays the total text credit usage by month for the last 12 months.
    • Sent Messages: Lists all messages (including PIN requests and automatic notifications) sent in the past 6 months, with the number of credits used for each.
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