This guide will help you view your text credit balance, order text credits, and access related reports.
Text Credit Bundles
Bundle size |
Bundle Price |
£/SMS |
1,000 |
£75 |
0.075 |
2,000 |
£140 |
0.070 |
5,000 |
£325 |
0.065 |
10,000 |
£600 |
0.060 |
20,000 |
£1,100 |
0.055 |
50,000 | £2,500 | 0.050 |
100,000 |
£4,500 |
0.045 |
View available text credits / order text credits
Go to Schoolcomms and click on:
- Dashboard
- Messaging
- Compose Message (located at the top left of your screen)
- Select the Text option
To order text credits:
-
- From the drop-down menu under Order A Text Credit Bundle, select the bundle you wish to purchase.
- Enter a Purchase Order number (if applicable).
- For unlimited text licences, enter ‘Unlimited’.
- Click Confirm to finalise your order.
Your text credits will be available immediately, and you will be invoiced for the selected bundle (excluding unlimited licences).
The cost per text will depend on the bundle you purchase.
Text Credit reports
To access text credit reports:
Go to Schoolcomms and click on:
-
- Dashboard
- Management Reports
- Management
You can access the following reports:
-
- Text Credit Purchase History: Shows all purchased and free text credits applied to the school.
- Text Credit Usage (Past Year): Displays the total text credit usage by month for the last 12 months.
- Sent Messages: Lists all messages (including PIN requests and automatic notifications) sent in the past 6 months, with the number of credits used for each.