How does a staff member receive email replies back to their staff email?


By default, any replies to non-attendance emails will be sent to the main reply-to address we hold for your school.

You are able to configure the Schoolcomms user accounts so that any parent replies are sent back to the email address linked to the Schoolcomms user account. 

The school's multi-user administrators will be able to amend this setting via Management > Manage users > Click on user > tick the "Use this email address as the reply-to address" checkbox, so that any replies to future emails the Schoolcomms user sends out will go to their own email address.

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