Please find below useful instructions to assist you in checking the contact details in Schoolcomms>linked people:
- Dashboard tab
- Linked people
- Input the parent/carer's name and click search
- You will now see the contact details for the parent/carer on the right hand side
- Check that there is a valid email and mobile
- Check the contact method (if a contact method is missing but both the email address and mobile number are visible, click on the re-enable tab to re-instate the contact method; located to the right of the screen).
If the mobile number or email address is missing you will need to check the data held in your MIS: