How do I view linked peoples contact details?

Please find below useful instructions to assist you in checking the contact details in Schoolcomms>linked people:

  • Dashboard tab
  • Linked people
  • Input the parent/carer's name and click search
  • You will now see the contact details for the parent/carer on the right hand side
  • Check that there is a valid email and mobile
  • Check the contact method (if a contact method is missing but both the email address and mobile number are visible, click on the re-enable tab to re-instate the contact method; located to the right of the screen).

If the mobile number or email address is missing you will need to check the data held in your MIS:

SIMS data requirements

Arbor data requirements

ScholarPack data requirements

Bromcom data requirements

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