Parental Responsibility is needed for parents to be able to give consent, see balances and make bookings on School Gateway.
You can check if the contact has Parental Responsibility in Schoolcomms via the Registered Users Report:
To access the Registered Users report go to:
- Dashboard
- Management Reports
- Click on Registered Users
- Filter as required
If it is missing, Parental Responsibility would need to be applied in your MIS in the pupils record;
Open the student’s Bromcom record:
-
Any current contacts show under the Contacts heading.
-
Click to edit the required contact - their record will open.
- Click on Linked Students tab
- Click on the pencil to edit
-
Tick Parental Responsibility
- Save and Close
Please be aware: Wonde imports data from Bromcom on an hourly basis so users will need to wait an hour after amending any details in Bromcom before running an import to ensure the latest data is imported.