How to create a portal account

You can utilise the customer portal to raise requests, find knowledge content & manage your open or your organisations requests.

  This article will teach you...

How to create a portal account.

Creating Portal Account

If you have not contacted support before with your current email address, you can create a portal account directly from the Customer Sign In page.

  1. On the main knowledgebase page, click Customer Sign In [1]
  2. You will then be directed to the sign-in page. Click Sign Up [2]
  3. Fill out your full name and a valid email address and click Sign Up [3]
  4. You will receive a verification email which you will need to click on Create a Password [4].
  5. Your name will be automatically populated in the 'Your name' box. Type in a password in the Your Password [5] box and then click Set Password [6]. You will need to use a password that meets the password requirements.
  6. Once a password has been set, you will need to go back to the login page and use your new login credentials.
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