If a parent replies to an attendance message, or if they send a new email directly to your school's SCxxxxa@schoolcomms.com email address, this will appear in your Schoolcomms inbox.
Unfortunately, it is not possible to prevent parents from sending emails to this address, so we would advise you to add a footer onto your emails advising parents to ensure they email an alternative address.
Replies to any other emails you send via Schoolcomms will be sent to the main admin reply-to email address for your school, unless you have ticked in Schoolcomms user settings for the email replies to go back to the sender's email.