Depending on your network security at your site, sometimes you may need to add in additional information to allow the MIS Sync application to go through your firewall.
Here are some of the additional details that you may need to add to your security configuration:
- Ports 80 and 443
- IP address range [158.58.167.0/26]
- HYPERLINK "https://www.parentpay.com/MISWS/SecurityMethods.asm"
INFO
You will likely need to liaise with your IT team to add this information to your network