'Set Up Parent Account' removed from the payer app
At present users can only add Parent Account credit by debit or credit card therefore, in order to push Payers towards the Direct Debit payment method, the option to Set up Parent Account has been hidden. The View all items and Manage Alerts buttons have been increased in width to fill the space left by the removal of the Set up Parent Account button.
Direct Debit mandate changes
Confirming Password
Setting up a Direct Debit mandate no longer requires the user to confirm their password within the Parent application.
Simplified Forms
Amendments have been made to the Direct Debit mandate form to make it simpler for users to fill out, only basic information is now needed to finish the process.
New Explanations
A new explanation has been added to the One-Click Payments options to explain how the process works within the Parent application.
Further Changes
'Add to Basket' button has been changed to a secondary button.
Bank Transfer name changes
All references to 'Bank Transfer' will now be referred to as 'One-Click Payments' or 'Bank Accounts'.
Visa Checkout Removal
On October 31st, 2023 Visa Checkout will no longer be a primary payment option on ParentPay, the Visa Checkout has been removed as a stand-alone payment option within the parent application. Please note the option to pay by Visa Checkout will still appear as a card payment option.
Payment Item Changes
Categories
When selecting a category for your payment items the 'Help and Guidance' tip has been removed and replaced with a banner to help a school manager understand the importance of setting a category.
Filters
Users can now filter their item type options by 'Category' within the payers application.
Visitor Uploads
Improvements have been made to the Visitor upload process when the import is actioned manually via MIS: Sync.
Manual imports check the Name and the Date of Birth however, specific Dates of Birth is not provided for Visitor accounts and the system instead creates a generic Date of Birth of 01 Jan 1980. This could cause issues when a Visitor import contained the same name as a previously imported but now archived account, for example John Smith, as the database will already have a record for the archived John Smith account with the assigned generic Date of Birth.
In this instance, the original archived account would be reinstated with the ID updated to the new ID in the import file, which was not correct.
Childs Page Button Fix
It was reported that the Auto Top-Up button within the Child Page was not working, a fix has now been deployed so that when the button is clicked it takes the user to the relevant page.
Negative Balances Colours
The Negative balance colours was reported to be displayed as Blue which can be misleading to users, a change has been deployed so a negative balance shows as red.
Duplicated Clubs Payment Items
When users double-clicked the save button when creating a club payment item this duplicated the payment item, a fix has been deployed so the items no longer duplicate.
Clubs Pre-Admissions
It was reported that Pre-Admissions students were not appearing within the clubs module, a new fix has been deployed to ensure a default registration group is also added when processed via MIS: Sync.