Message history for app/sms - Inbox

It is now possible to view up to 3 months of app/sms message history (inbox only) enabling you to identify the message the parent/carer is responding to.

To view the message history for a specific message please go to:

  • Dashboard
  • Messaging
  • Inbox
  • Select the required sms/app message
  • You will then have the option to expand the message history (please see screenshots below)

Please note:: Deleted/archived messages will still show in the message history

Inbox - Selected Message.png


Inbox - Message History (3).png

Was this article helpful?
5 out of 5 found this helpful