If you get the error message saying "An error forced the import to abort for mis sync", before contacting support you can perform a quick check of the version of MIS Sync as this is usually the problem
This article will teach you...
How to confirm what version of MIS Sync you currently have and where to find the latest version
Finding your version of MIS Sync
When launching MIS Sync you can see the version number next to the continue button.
How do I get the latest version
You can download the latest version of the MIS Sync software here.