To send and receive files securely you may be asked to upload a file to Communication Files. We may do the same if sending you a file. Downloading that file is not as simple as clicking on the link.
This article will teach you...
How to correctly download a file from ParentPay Communication
- First navigate to Communication[1] > Files[2] and locate the file[3] that you wish to download/open
- Right-click on the file to show the menu (this may be different depending on your system configuration) and select Save link as[4]
- Choose where to save the file using the explorer window and click Save
You can now open the file in the usual way