The tablet lock screen now provides users with details they will need when calling Cypad Support. How you unlock the device has changed, press the Cypad Logo to unlock the device rather than swiping your finger anywhere on the screen, this will help stop accidental unlocking of the device. Click here for the Quick Reference video.
- The Customer Name  is the name of the Organisation, Council or Caterer.
- The User  name is the name of the user signed into the device.
- The Tablet No.  is the unique 5-digit device number that is registered with Cypad, this can also be found on the Cypad tag on the back of the device.