1. ParentPay Group
  2. Cypad
  3. Kitchen Manager
  4. Desktop App
  5. Orders

Record telephone orders on the Desktop

Recording telephone orders for information only

There may be occasions when the cook is unable to submit an order directly via the tablet - if there is a syncing issue for instance - and has to make an order by telephone instead. This quick ref shows how to record the details of the telephone order on the desktop. 

Order IDs

  • Telephone Order IDs end in figures (eg. 1234-0812161)
  • Tablet Order IDS end in letters (eg. 1234-061216A)