Meal Manager – Getting Started

Welcome to ‘Getting Started’, this section provides you with the initial information to get you familiar with how to use Meal Manager.

If you have yet to complete the eLearning video tutorials on how to navigate Meal Manager, please follow the below link:



  Table of Contents
  1. Create an account
  2. Set up your Desktop
  3. Navigate the Desktop
  4. Signing-in/Forgotten Password

Create an account

To get started with Meal Manager you will need to create an account using the registration code provided by ParentPay. When you have confirmed your account, you will receive an email from Cypad with an 'Activate' link that takes you straight to the Meal Manager Desktop. From here you can access the five modules:  

  • Menus
  • Meals
  • Reporting
  • Settings

   Back to top...

Set up your Desktop

When you have confirmed your account we will also activate your tablet and send it to you. This may take up to five working days. We recommend you use this time to add the school account details to the Desktop.

You will need to:

  • Enter your school address, contact details and roll numbers, set meal prices and debt limits, and create brief meal messages for the school whiteboard
  • Create your menus and theme days (such as 'Christmas' and 'Easter') and add them to the menu calendar
  • Add student details, including food allergies and dietary requirements, and parent payment details
   Back to top...

Navigate the Desktop

To make your way around the Desktop you will typically follow these steps:

  1. Launch the application and login using your name and password
  2. Select a module from the Explorer pane
  3. Select the data you want from the Explorer pane
  4. Search for an item
  5. Click an item to open a window to enter details
  6. Review or edit the information and save it
  7. Analyse results
  8. Produce printed reports
  9. Export results to Excel
   Back to top...

Signing-in/Forgotten Password

When a user signs in to Meal Manager they can use either their Username or Email address to login.


When using the “Forgot your password?” screen to change the password the user can enter either their Username or Email address to request a reset password.


If the same email address and password are associated with multiple accounts an error message will advise that the "Email address is associated with more than one account, please request verification code using your username".


NOTE: In the event that you do not have access to the email account that has received the reset code email please contact the owner of the email account to complete the password reset process. 

   Back to top...


Was this article helpful?
0 out of 1 found this helpful