How to Reset Your Password

The Desktop login screen now has an option for when you have forgotten your password.

  This article will teach you...

How to reset Password.

Resetting Password

  1. Navigate to Cypad Login Screen.
  2. Click Forgot your Password? [1].
    Forgot your password.png
  3. Enter the Username or Password [2] associated with the Cypad account.
  4. Click Send Me the Reset Code [3].
    Reset Code.png

A Verification notice pop-up [1] will confirm a password reset request has been sent. Click the OK button [2] to close the pop-up.


When you receive the email with the four-digit Password reset code enter the code into the Enter Verification code field [1] and click the Next button [2].


In the Reset your Password screen enter a new password in the New Password field [1], repeat the password in the Confirm New Password field [2] and press Save [3].


NOTE: The new password has a 10 alpha-numeric character limit.

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