Designing a Case Questionnaire

Add Question Groups

A Group is a section of the questionnaire. Each Group created can be used break down the questionnaire into sections for specific data to be gathered.

Go to Design > Select a Case Type [1] > click Add Group [2]

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  1. Name: Give your questionnaire a name (NB: 90 Character limit)
  2. Description: Detail what this section of the questionnaire is designed to investigate i.e. What time of day and where did the student get injured?
  3. Validation type:
    • Not Required = It is not compulsory to answer all questions in the group
    • Answer All = It is compulsory to answer all questions in the group
  4. Save: Save your Case Type Group

Question Group options

Left mouse click on the new Case Type Group [1] to select one of the following Group/Question  options:

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Use the Add Group [2] option to add additional Groups to the selected Case type.

Use the Edit group [3] option to change any details in the Groups that have been created.

Use the Delete Group [4] option to delete a selected Group from the Case Question Group list.

Use the Copy Group [5] option to create a copy of the selected Group.

Adding a Question

Left mouse click on the Case Question Group [1] and select Add Question [2].

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Question fields

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  1. Type
  2. Short Question
  3. Full Question
    This is the question that will be displayed in the questionnaire.
  4. Minimum Value
  5. Maximum Value
  6. Attributes
    When adding an attribute each entry must have a semicolon (;) before adding another attribute, for example:

    Question: What deserts do you like to eat?

    Attributes: Ice cream; Sorbet; Pie; Cake; Fruit, Pastry; Other.

  7. Instructions
    Adding instructions can help explain what you require from the persons filling in the questionnaire.

  8. Image
  9. Weighting
    Individual scores for each question are added up and consider any weightings applied. You can apply two weightings to a question:

    The default value is one. A weighting can be used in the calculation of a score for an inspection.

    NOTE Enter zero if you don’t want the question to count towards the score.

  10. Compulsory check-box
    Assign this attribute if the question MUST be answered. If the question is not answered, the entire Question Group fails. If the question is in a Question Sub-Group, the sub-group fails, and its scores are set to zero.

Type options

Required fields for each Type, with examples:

Text

  • Short question e.g. Student full name
  • Full question e.g. What is the full name of the injured student?
  • Weighting - Individual scores for each question are added up and take into account any weightings applied. You can apply three weightings to a question.

Number

  • Short question e.g. Number of days absent
  • Full question e.g. How many days was the injured student absent from school?
  • Minimum value e.g. 0
  • Maximum value e.g. 365

List

  • Short question e.g. Incident efficiency
  • Full question e.g. How efficiently was the incident dealt with?
  • Attributes e.g. Very Quickly (under 1 min); Quickly (1 min); Average (2 min); Slowly (over 2 min)
    NOTE  Use a semi-colon to separate each list item.

Yes/No

  • Critical check-box - Assign this attribute if the question is critical to the investigation. If this question is unanswered it scores zero, but the Question Group (and Question Sub-Group if there is one) remain unaffected. The investigation is highlighted on the desktop and the critical question is highlighted on the report.
    • Phrases Tab - The observation text field will only be used if this question is answered "Yes". You are required to provide your observations in relation to the question.
  • Short question e.g. Playground monitor present
  • Full question e.g. Was a Playground monitor present at the time of the injury?
  • Instructions - This form should be signed off by the Investigating Officer and the Regional Operations Manager. The Head of Service then reviews it centrally (or via email) and signs it off.
  • Weighting - Individual scores for each question are added up and take into account any weightings applied. You can apply three weightings to a question.

Date

  • Short question e.g. Date of the Incident?
  • Full question e.g. What date was the student injured?

Marked

  • Short question e.g. How many witnessed the incident?
  • Full question e.g. How many students and staff witnessed the incident?
  • Weighting e.g. Enter the maximum number of witnesses possible (e.g. 50)

Currency

  • Short question e.g. Fiscal cost of the incident?
  • Full question e.g. What was the cost to the first aid centre?

Memo

  • Short question e.g. Areas of HSE investigation
  • Full question e.g. Areas covered during the HSE investigation

Header

  • Critical check-box - Assign this attribute if the question is critical to the investigation. If this question is unanswered it scores zero, but the Question Group (and Question Sub-Group if there is one) remain unaffected. The investigation is highlighted on the desktop and the critical question is highlighted on the report.
  • Short question – Guidelines
  • Full question – Guidelines for the Investigation – See Criteria
  • Instructions - This form should be signed off by the Investigating Officer and the Regional Operations Manager. The Head of Service then reviews it centrally (or via email) and signs it off.
  • Weighting - Individual scores for each question are added up and take into account any weightings applied. You can apply three weightings to a question.

Moving Questions Up/Down

When adding question to a Case Question Group each question you add is automatically placed at the top of the Case Type Question list [1]. If you want the Student First name and Surname to be the first details recorded in the questionnaire followed by the question ‘Did the student require emergency services?’ Left mouse click [2] on the question and select Move Down [3] to move it to the bottom of the Case Type Questions.

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