Internal - What proof do I have to supply and to whom, when I setup a new bank


In order for a new bank account to receive income through the ParentPay Collection Service it needs to be fully approved. This includes the school providing ParentPay with evidence of ownership of the bank account.

Evidence should be scanned & emailed copy of one of the following:
• Bank Account Statement
• Cheque
• Confirmation letter from bank (less than 28 days old, including contact details at the bank)

These should be sent to - Email:

The evidence needs to clearly show the account number, sort code, school (company) name and bank account name (e.g. Grange Hill High School, Grange Hill School Fund Account, 11-22-33, 123456789).

ParentPay will normally complete all approvals within 3 working days of receipt.

IMPORTANT: Evidence sent later than 3 working days before the end of the settlement period may mean funds are not settled to the school until the next settlement run.

Should you require any further assistance regarding proof of accounts please do not hesitate to let us know.

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