How to pay for SMS Texts

Default SMS text costs are 5.5 pence per message, invoiced quarterly in arrears. You can also buy bundles in advance to reduce the per-message cost.

To purchase a bundle, please send a request to accounts@parentpay.com with the following information:

1. Text bundle required
2. School name
3. DFE/SEED number
4. Contact name and position
5. Purchase Order number (if required)

The text bundle will then be credited to your account and an invoice raised for the purchase.

How to check your text balance

1. Navigate to Communication > Communication History.
2. From the Choose report drop-down select Text message usage report.
3. Enter the date range.
4. Select Search.
   The amount remaining will now be displayed on the report