Resetting a password for ParentPay

School Managers must reset their own password by following the instructions below:

  1. Go to www.parentpay.com.
  2. Select the appropriate login option i.e. Parent Login.
  3. Select the Forgotten your password? link above the login button.
  4. Enter your Email/Username for the account.
  5. Select Next.
  6. Choose one of the available email addresses or mobile numbers to send the reset code to.

    NOTE

    This list will always show your primary email address in addition to additional recovery options that have been configured.

  7. A password reset link, along with instructions, will be sent (valid for 24 hours).
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