How to remove a pupil from ParentPay

To remove a pupil from ParentPay, you will need to do the following:

  1. Mark the pupils you would like to remove from ParentPay as  leavers in your MIS System (eg. SIMS, RM Integris, Bromcom etc)
  2. Once this is done, perform a pupil upload via MIS Sync (for schools who do not use MIS Sync such as Arbor, RM Integris, Scholarpack, Progresso, your school should be should have the API link enabled to allow you to do uploads. Please go to: People: Uploads then tick the import button which would do the upload). See here for more information about doing an MIS Sync.

 This should now update and remove the pupils from ParentPay

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