Error uploading Pre-admission pupils

In preparation for a new academic year, you may have uploaded pre-admission pupils. You may encounter an issue if you try to perform another upload.

  This article will teach you...

How to fix an issue where the error message states "This will archive more than (X%) of pre-admission accounts"


If you have recently attempted an upload and the error message shows the above error, this upload would have archived all of the existing pre-admission accounts on ParentPay.

To keep these accounts, you must upload a complete file each time, not just the new additions.

Try adding the new pre-admission students to the bottom of your master upload sheet and uploading again.

I don't need my pre-admission pupils anymore. What do I do? 

If the existing accounts are no longer required, please go to People > Uploads > Archive Preadmissions and click Archive now and Confirm.

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Once done you can attempt any new uploads again.


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