To view the collection service statement
- Go to FINANCE > REPORTS
- Select COLLECTION SERVICE STATEMENTS
- Select the relevant period
- Select Statement Type (Parentpay, Card or Paypoint)
- Select the relevant bank account
- Click Show Report
- The report will show the total amount paid in during that period, any refunds, the transaction fees and the NET settlement figure.
- The Net settlement figure will match the amount showing on your bank statement
To see which payments made up this amount
- Go to PAYMENT ITEMS > REPORTS > PAYMENT REPORT
- Choose Payment Item or select All
- Enter the relevant dates - the same dates as the Collection Service Statement
- Click Advanced Options
- Choose Payment Status - Authorised, Payment method - Parentpay Online and Search
- The total figure shown will match the gross Figure (after refunds) on the Parentpay Collection Service Statement