Create and Amend Schoolcomms User Accounts

Some licence types are able to have unlimited Schoolcomms logins, meaning each Schoolcomms user has their own profile to log in with.  You can create and amend Schoolcomms users if your Schoolcomms permissions are set to Multi-User Administrator.

Your school multi-user administrators can create, UNLOCK, amend and delete staff Schoolcomms user accounts.

Creating Additional Users

On the left-hand side of the screen click Dashboard and then User Accounts.

To add a user select Add New User Account and then fill in the details.


You will need to select a permission group, these groups decide what the user is able to see/do in Schoolcomms.
To view the Schoolcomms User Permissions guide, please click here.

Hint: In this window there is a check box that reads “Use this email address as the reply to address sent from the compose email screen by this user”. If you tick this, then any replies to any email this user sends out in Schoolcomms will be delivered to their own email address provided on this screen.

Once you are happy with the details click Save on the top right-hand corner.

Memorable data will then appear for the user you have created, please write this down so you can pass this on to the user.

The users’ password will be emailed to them using the email address provided.

Amending Current Users

There may be occasions where you need to reset login credentials or disable/delete user accounts.

To reset the Memorable Data or Password for a user or to edit their details this would also be actioned through the Dashboard and User Accounts in the web version of Schoolcomms, by selecting the user and editing as required.

To disable a user, select the user and then click on disable user.

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