Parents are paying for a Club, but the balance is not updating?

  • Go to Payments and select the relevant Club Payment Request
  • Click Edit
  • Check that the Payment Request type is: Clubs flexible can be made more than once or Clubs Fixed only needs to be paid once
  • Check that the Payment Request is linked to the Club

If not, you will need to re-create your Payment Request with the correct type and manually transfer any payments across.

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