The Schoolcomms dinner payment request requires a specific payment type for the payments made to update the pupil’s balance.
To check this:
- Go to Dinners and select the relevant Dinners Plan.
- Click on Edit payment request.
- Check the Payment Type and make sure the payment type prefix has the following:
- Schoolcomms Dinners flex
If not, you will need to re-create your Payment Request via the dinner plan with the correct type and manually transfer any payments across.