Why are old pupils/staff showing in Schoolcomms?

After a school member reaches their leaving date in SIMS and the import is run in Schoolcomms they will be flagged in Schoolcomms as a Leaver. To check if you have any leavers on the Desktop version of Schoolcomms;

  • Go to Management
  • Click Delete Leavers at the top of the screen if it is coloured in (if it is greyed out you do not have any)
  • If you want to permanently remove the school member from Schoolcomms, click on the name on the left Add in the middle to move them to the right and then OK at the bottom to remove them.


Only remove the members when the have cleared all accounts for payments and clubs and you no longer need to use Schoolcomms to contact them. This CANNOT be reversed.

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