1. ParentPay Group
  2. Schoolcomms
  3. Online Reporting

Behaviours and Achievements are ticked in Online Reporting, why can’t parents see them on School Gateway?

  • If the issue is only affecting one child, does the parent have Parental Responsibility in SIMS?
  • Has the import been run since the Behaviours/Achievements were entered in SIMS?
  • Is there a Data Issue for insufficient SIMS permissions for Behaviours/Achievements?
    If so, the SIMS Permissions for the user running the import will need to be updated to include Admissions Officer.
  • Is the behaviour/achievement type which has been entered in SIMS ticked in your Online Reporting settings?