Sending an Email

To compose and send an email:

  • Click on Dashboard
  • Messaging (Envelope icon)
  • Select Compose Message

  • To select recipients, click Select Recipients in the Send to drop down box. A pop up will appear with individual contacts or groups listed in the left column. Click on an individual/group name and then click Parents Of or Staff/students. The recipients will appear on the right-hand side.
  • Click Confirm for the selected contacts to appear in the email/text.


  • If you have some pre-existing templates you can choose to use one of these for your message by clicking Select a Template, alternatively you can type the message content directly into the large text box.
  • If you don’t have any templates created, you can create them for future use by clicking Create Template under the Template Actions on the right-hand side.


  • In Schoolcomms Messaging there is the facility to personalise messages by inserting a wildcard (desktop version) or merge field (web version) into the body of your message.


For instance if you wanted the parents to know which pupil you were referring to if there are multiple siblings or you would just like to personalise the email, you would use the $Forename$ Wildcard/Merge field.
When the parent receives the message they will see the forename of the pupil you have added as a recipient.

  • Once you have typed your message, you may want to attach documents to your email. Clicking the Attach button will allow you to add documents from your computer.
  • When you have typed your message, it is now ready to send. On the right-hand side, you can decide when to send your email;
    • Send Now – This will immediately send the completed email to your selected contacts.
    • Send Later – This will allow you to diarise the completed email to your selected contacts, to be sent on a date and time in the future.
  • Once you click Send Now, Schoolcomms will ask you to confirm if you are sure you want to send this email. Clicking Yes will send the message immediately. Clicking No will close the dialogue and the message will allow you to edit the message.

Paper Copies

If some of your recipients do not have an email address you will see this message:


From here you can view and print a paper list or if you need to resend a text message/email depending on the original message type.

When you chose to send a text/email the system will have already chosen the recipients for you.  Click Send Now to send the message.