Send a text/app message

Select the Text tab at the top of the page


To select recipients, click Select Recipients in the Send to drop down box. A pop up will appear with individual contacts or groups listed in the left column.

Click on an individual/group name and then click Parents Of or Staff/students. The recipients will appear on the right-hand side.

Click Confirm for the selected contacts to appear in the text.


If you have some pre-existing templates you can choose to use one of these for your message by clicking Select a Template, alternatively you can type the message content directly in to the large text box.

You can send multi length text messages which will send up to 4 messages with each message containing 160 characters.

Please note: Multi length text message functionality is not available if you are using UNLIMITED TEXTS, you will have to create individual messages of up to 160 characters instead.

If you don’t have any templates created, you can create them for future use by clicking Create Template under Template Actions on the right-hand side.

We recommend that you don't change the default messaging route of sms or app 
If the recipient is logged in to the app they will receive an app message, if logged out of the app they will receive a text message.

If the default is changed to app – this will only send an app message to those logged in and those who are not will not receive a message and will show on the Paper List.

If the default is changed to text – this will send only send a text (this route is recommended for emergency messages e.g. school closures)

Please note: Although app messages are free the school will need a positive text credit balance to send  app messages.

When you have typed your message, it is now ready to send. On the right-hand side, you can decide when to send your text;

  • Send Now – This will immediately send the completed text message to your selected contacts.
  • Send Later – This will allow you to diarise the completed text message to your selected contacts, to be sent on a date and time in the future.

Once you click Send Now, Schoolcomms will show you a message summary and will ask you to confirm if you are sure if you want to send this text.


Clicking Yes will send it immediately. Clicking No will close the dialogue and will allow you to edit the message.

If some of your recipients do not have a mobile number you will see this message:


From here you can view and print a paper list or if you need to resend a text message depending on the original message type.

When you chose to send a text the system will have already chosen the recipients for you. Click Send Now to send the message.

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