- To send a message regarding a payment request, go to Payments > Active Payment Requests, choose the relevant payment request from the list and select Send Message.
- The message can only be sent to those associated with members selected for the payment request.
- Select which type of message you would like to send, Text or Email, and refine who your message will be sent to- if staff are included in the payment request they will automatically be included in the message.
- Then select who the message is for, the options will change depending on the payment request type. The most popular choices are listed below:
- All school members associated with the payment request
- School members for which payments are outstanding
- School members for which payments are overdue
- School members for which parental consent has not been given
- School members whose dinner money balance is below the minimum of : £10.00
- Type your message in the white box and select Send or Cancel to return to the Payment request screen
- See sent items in Messaging > Sent items to view the delivery/dispatch status of this message. For further information message delivery status see here
For further information on sent items click here