You can access Schoolcomms from home or school by going to the Schoolcomms site and clicking the login button and then school login. You will be prompted to enter your Schoolcomms username, memorable data and password.
From the Web messenger you can send an email/text, view the inbox, view sent items, access the payments area (if applicable) and view information regarding School Gateway. You will not be able to perform a Schoolcomms import from home. The data used will be stored from the last import completed.
The multi-user at the school can reset a Schoolcomms users Memorable Data and Password, unlock a user and edit the email connected to the account.
This would be actioned in User Management via the Web version. Click on the user, then click on edit and edit as required.