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How to edit a bank account
If you are changing your bank account one of the methods to update this on Schoolcomms is to edit the current bank details, which would automatically be reflected in any existing payment requests linked to the original account.
To edit your bank account, please go to:
- Payments
- Payment settings
- Click on required bank account and edit
- Save
- Either submit the 'Bank Account Approval Form' (linked at the top of the screen once you have saved your new account details) for verification, or alternatively send proof of the new account to banking@parentpay.com
However, if you wish to create new payment requests with the new bank account details please click here for information to assist you with adding a new bank account.
Please note: You are now able to add / edit CFR (consistent financial reporting framework) and additional Cost Centre codes.
See here for further information on the fields you are able to edit and the different payment types.
Just to add, you are still able to create the new payment requests before the account is approved and parents are still able to pay; the approval process is just what allows us to disburse the funds to your bank account every fortnight.