Parent has forgotten their PIN

If a parent has forgotten their pin they can request a new pin using the Forgotten your pin? link.

You can also reset the pin for the parent from within Schoolcomms. To do this click on the School Gateway tab. Select Linked People from the left-hand menu and search for the parent in the list. If the parent has an activated School Gateway account click on Reset Pin from the right-hand side menu. This will trigger a text message to be sent to the parent containing a new 4-digit pin number.