Cancelling club bookings in School Gateway

When a booking is cancelled a credit will be applied to the balance to reverse the charge that was created when the booking was made. When a booking is changed a credit will be applied to the balance to reverse the charge that was created when the booking was made, and a new charge will be applied.

To cancel or amend a Club booking on the APP click on Clubs and click on the club you want to cancel the session on.

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Click on Manage Bookings to find the date you want to cancel and Swipe from right to left then click on the Bin icon to delete and click on Yes to confirm.

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If you want to change the booking choice (if the club has more than one booking choice) click on the Session and you will be given the option to select an Alternative booking choice. 

Once selected click Yes to confirm the booking and the booking choice will update.

If you want to change the booking choice (if the club has more than one booking choice) click on the session and you will be given the option to select an Alternative booking choice.

Once selected click Yes to confirm the booking and the booking choice will update.


To cancel a Club booking on the web version of School Gateway

Click on the Club and find the session in the calendar you want to cancel. You will see two icons on the session, a Bin and a Pencil, to cancel the session please click on the Bin icon and click Yes to confirm.

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To change the booking choice (if the club has more than one booking choice) you can click on the Pencil icon and you will be given the option to select an alternative booking choice. Once selected, click Yes to confirm the booking.

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