How to add and manage users

Add a new user in Schoolcomms

  • Go to Dashboard
  • Click on User Accounts
  • Click on Add New User Account
  • Create a username (which must be between 8 and 15 characters and only letters and numbers) and select the role. Click here to view the Schoolcomms User Permissions
    Please note: each username is unique across all Schoolcomms user not just users at your school
  • Enter the user's personal details and their email address. If you want this email address to be the Reply-To-address for messages sent from the 'Compose email' screen by this user please tick the box at the bottom of this screen.
  • Click ok and you will receive confirmation that the user has been successfully created and will be given the user's memorable data - please take a note of this. The password will be sent to the user's email address.

For schools using SIMS it is also possible to add a new user in Schoolcomms via the desktop

  • Go to Management, Manage Users

  • Click on the Add user icon at the top of the screen
  • Create a username (which must be between 8 and 15 characters and only contain letters and numbers) and select the role. Click here to view the Schoolcomms User Permissions.
    Please note: each username is unique across all Schoolcomms user not just users at your school
  • Enter the user's personal details and their email address. If you want this email address to be the Reply-To-address for messages sent from the 'Compose email' screen by this user please tick the box at the bottom of this screen.
  • Click ok and you will receive confirmation that the user has been successfully created and will be given the user's memorable data - please take a note of this. The password will be sent to the user's email address