What do I do if a Students' Allergy is not in the list of 14 allergies?

Student’s must have their allergies recorded in the Allergies tab. If the Enable Allergy Requests function has been enabled for Parents to send allergy or dietary restrictions to the school, the School admin will not be able to edit the Allergies tab.  To prevent harm you must ensure these details are correct and up to date.

  This article will teach you...

How to enable pupil allergen details and fill out diet notes if you are unable to find them on the main 14 allergy list.

For Meal Selection users, go to Payments > Students...

For Meal Manager users, go to Meals > Students...

Open the Classes collapsible menu [1], select the Class [2] the student is in, and select the Student [3] from the list to open the Edit Student window and go to the Allergies tab [4] and select the Other [5] check box from the List of 14 allergies.


Go to the Diet Notes tab [6] and enter the food’s the student is allergic to in the Text box [7] (e.g. Bananas) and click Save [8].


When using the Other option for Allergies and adding allergen details to the Diet Notes this will not restrict the food item from the student's meal selection options, when using this option it is recommended to assign the student a menu template in the Student Tab, refer to How do I make an Allergy safe Menu?

Was this article helpful?
0 out of 0 found this helpful