You can access our dedicated support team between Monday and Friday between 08:30 – 17:00.
For general support
- Use the Submit a request option at the top of this screen, or
- Email us at support@parentpay.com
For urgent issues
- Call us on 02476 994820
(Phone lines are available between 08:30 – 16:30 excluding Thursdays between 13:30 - 14:00 and all day on English Bank Holidays).
Outside of the normal opening hours you also have 24/7 access to our online training courses at the ParentPay Group Academy
