Monitor Design - Required fields for each Type, with examples

The Text Type format is ideal for general questions.

1. Short question – Employee Name?
2. Full question – What is the full name of the employee?
3. Maximum value – Text questions answer length is controlled by the maximum value

Number Type questions are useful for recording the passing of time, frequency, number of incidents, or the number of persons involved.

1. Short question – Number of days absent?
2. Full question – How many days was the injured student absent from school?
3. Minimum value – 1
4. Maximum value - 9999999999

List Type questions use the Attribute entries to generate a drop-down list in the questionnaire.

1. Short question – Use of Catering Service?
2. Full question - How often do you use the Catering Service?
3. Attributes: Use a semi-colon to separate each list item.
   • If the list question is not scored then the attribute field should be in the following format
     Very Good;Good;Needs Improvement
     

     NOTE

     Weighting1 should be set to 0, If weighing 2 is used then set this to zero as well.

   • If the question is scored then the attribute field should be in the following format
     Very Good*10;Good*5;Needs Improvement*2

Yes/No type questions are ideal if you are going to use follow-up question types such as Images.

1. Critical drop-down box - set the relevant attribute for the question
2. Short question – More special days?
3. Full question – Would you like to see more special days?
4. Weighting - Individual scores for each question are added up and any weightings applied are considered
5. Phrases Tab - The observation text field will only be used if this question is answered as "Yes". You are required to provide your observations in relation to the question.

The Critical drop-down box attributes are only compulsory for Yes/No question Types and have the following options:

 – not critical, but if you fail this question it scores zero
• Critical - assign this attribute if the question is critical to the function of your organisation. If you fail this question it scores zero, but the Question Group (and Question Sub-Group if there is one) remains unaffected. The inspection is highlighted on the desktop and the critical question is highlighted on the report.
• Compulsory - assign this attribute if the question MUST be answered to sign off the audit. If the question is not answered, the entire Question Group fails. If the question is in a Question Sub-Group, the sub-group fails, and its scores are set to zero.
• Red Flag - assign this attribute if the question highlights a serious issue that must be addressed. If you fail this question, the Question Group fails. If it is in a Question Sub-Group, the sub-group failed, and its scores are set to zero (the main Question Group is not affected).
• At Risk - assign this attribute if the question relates to an issue that might put the organisation at risk of action from a  third party e.g. prosecution. If you fail this question the entire Questionnaire fails, and you must take immediate remedial action. You can choose to fail this question as a Red Flag or At Risk.

Desktop: The Question attributes are colour-coded on the Desktop to aid identification:

• Normal: White
• Critical: Pink
• Compulsory: Grey
• Red Flag: Red
• At Risk: Purple

Date-type questions are to be used when you need to record a date for incidents, events, and investigations.

1. Short question – Last training date?
2. Full question – When was the last training date?

Image questions are typically used after a Yes/No question (e.g. Are the seals on the Fridge door in good condition?). When answering these questions on the Desktop you can upload JPG or PNG files.

1. Short question – Evidence of damage/wear & tear?
2. Full question – Can you provide visual evidence of damage/wear & tear?

Marked-type questions are shown as numerical dropdown lists in the questionnaire. Use the Weighting 1 field to set the maximum value in the dropdown list.

1. Short question – Kitchen – Floor sweeping?
2. Full question – Example key: 4-Very good 3-Good 2-Acceptable 1-Poor 0-No cleaning evident
3. Weighting – The maximum number of witnesses possible

If there is a fiscal cost incurred or due use the currency type.

1. Short question – Cost to repair?
2. Full question – How much will the repair cost?

Memo-type questions are a good alternative for Text type questions where the answer field is larger for more detailed answers.

1. Short question – Equipment Maintenance?
2. Full question – Detail frequency of Equipment Maintenance

In the event of an incident/investigation where an Excel or Word Form is required use the Form type so users can upload a copy of the completed file.

1. Short question – Are there any supporting documents?
2. Full question – Are there any supporting documents?

The Timer type questions are used to time how long it takes to serve people in a queue.

1. Time Count – Set up to 8 timers that can be run
2. Short question – Service time?
3. Full question – How many customers can be served in 3min?

Header questions are divider questions in the questionnaire which can impact the whole sub-group (DCSG Header)

1. Critical check-box (DCSG Header ONLY) - Assign this attribute if the question is critical to the investigation. If this question is unanswered it scores zero, but the Question Group (and Question Sub-Group if there is one) remains unaffected. The investigation is highlighted on the desktop and the critical question is highlighted on the report.
2. Short question – Food Safety Guidelines
3. Full question – Food Safety Guidelines for the Investigation – See Criteria
4. Weighting - Individual scores for each question are added up and taken into account any weightings applied.