Cases New User Interface - Admin: Action Types

Add Action Type

On the Admin Action Types page you can now find the Add button [1] and Export button [2] in the top right of the screen. The Add Action Type [3] pop up window now opens in the middle of the screen.

Current UI

Orignial_UI_Admin_Action_Types.jpg

New UI

New_UI_Admin_Action_Types.jpgIn the Add Action Type pop up window the Fields [4] marked with a Red star must be filled in otherwise you will not be able to save the new Action Type.

New_UI_Admin_Add_Action_Types.jpg

 

Archived Filter

On the Admin Action Types page the Show archived [1] filter check box will show both active and archived Action types in the main page then the check box is ticked. 

Current UI

Orignial_UI_Admin_Action_Types_Archived.jpg

New UI

When the Show Archived [1] filter button is clicked a Filter window opens in the middle of the screen where the user can check the Show Archived [2] checkbox then click the Apply [3] button to return to the Action Types page.

New_UI_Admin_Filter_Action_Types.jpg

If the filter is is already enabled users can click the Clear Filter [4] button to turn off the filter.