Action Types are associated with Questionnaires created in Site Questions for the data collection process.
This article will teach you...
How to add Action Types.
Adding Action Types
- Navigate to System > Admin.
- Click Add [1].
- Enter Name and Description [2], Give the action a name that clearly identifies what it’s for and outline why this action is required and anything important that must be done to complete the action
- Enter Days to Finish [3], All actions must have a set amount of days the action must be completed.
- Select a Questionnaire [4] from the Drop-down menu to select active questionnaires in Cases.
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Enter Report to Details [5], Add the details for the person the action must be reported to:
- Name: Identify who is responsible for doing the action
- Email: Add their email address
- Phone: Add their main contact number i.e. office phone number
- Mobile: Add their mobile number
- Click Save [6].