How to send a GMA authorisation request to a new school

Before being able to access a schools ParentPay site as a GMA administrator, an authorisation request must be sent and approved.

This article will explain how to submit a request to a new school and check the status of your allocated schools.


Before a Group Manager Account user can access a school as a manager of their site, a request for access will need to be issued from the GMA account and it will need to be approved by an existing manager on the school site.

Requesting authorisation

  1. Select Schools [1].
  2. From the bottom of the page, find the school you wish to request authorisation for and select the Send request icon [2].
  3. A success message will be displayed [3].                                               
  4. The authorisation will be in a Request sent [4] state until the school complete the authorisation process. For more information on the approval process within the school, see article How to approve data sharing for a GMA account.
  5. Once approved the status will change to ticked.