SIMS Connector Troubleshooting FAQs

Restarting SIMS Services

If an error occurs within your SIMS Connector, open the Task Manager and restart the following SIMS Services:

  1. Select Services Tab [1]SIMS_Services.png
  2. Right mouse click and click the Restart option for both CypadSIMSIntegrationService [2] and CypadSIMSServiceUpdater [3].