Student Allergy and Diet Type requests and records

When the Allergy or Diet Types features are enabled and set up students will be prevented from selecting meals that do not meet their allergy or dietary restrictions.


Students must have their allergies recorded in the allergies and diet notes.


If the Enable Allergy Requests function has enabled parents to send allergy or dietary restrictions to the school, the School admin will not be able to edit the Allergies and Diet Notes tabs. Parent names are automatically captured when an allergy/diet type request is submitted through the Booking Application (PP or Schoolcomms). Parent names are then visible on the Manager App if clarification is required from the parent.

Allergy and Diet Type requests

When a parent has submitted an allergy request it will show as In Progress in the Req column to clearly identify allergy requests that have been made and are yet to be approved. 

  1. Go to Payments Students > open the Classes [1] collapsible menu > select the Class [2] the student is in > click the In Progress [3] icon to open the allergy request. 
  2. In the Allergy request window, you will see the Current Allergy and Diet Type status [4] and the Requested Allergy and Diet Type status [5]
  3. Before approving the parent's request check the Parent Notes [6] and any Attachments [7] that will support the Allergy request.
  4. To approve the request click the Approve [8] button, alternatively, you can Reject [9] the request if required. 

Allergy and Diet Type records

Use the following steps to update a Student's allergy details.  

  1. Go to Payments Students > open the Classes [1] collapsible menu > select the Class [2] the student is in > select the Student [3] from the list to open the Edit Student window.
  2. If the student has food allergies go to the Allergies tab [1], select the appropriate Allergen Checkboxes [2] and click Save [5].
  3. If the allergen is not on the allergies list use the Other check box, go to the Diet notes tab [3], and enter the food the student is allergic to in the Text box [4] (i.e. Bananas) and click Save [5].


Go to the Student Allergies - Reports and Analysis document for advice on using the reporting and analysis features.