It is possible for both parents to have a School Gateway account providing they have a priority that matches your import settings and they have been imported into Schoolcomms with a valid email and mobile number.
Please click on one of the links below for information to assist you with checking your import settings:
Import settings via web version (Schools using Wonde)
Import settings via desktop version
Please note
Each parent will need their own individual email address and mobile number.
You can check if the contact details have been imported by going to:
- Schoolcomms
- Dashboard
- Linked People and search the parents name.
To enable the parent to view balances, book clubs, give consent etc. the parent would need to have Parental Responsibility (Parental Responsibility is applied in your MIS).
Click here for information to assist you with checking if the parent has Parental Responsibility.
When the parent logs into School Gateway, they will see (depending on the schools licence):
- Their child's name
- Payment requests
- Clubs and balances
- Lunch balance
- About Me will show the parents own address
They will not see:
- Each others details.
- The child's address.
- If a payment request is set up as a Fixed amount only needs to be paid once (eg for a trip) both parents will see this, but once one parent has paid it, it will disappear from the other parents options to pay.
It is not possible to have different balances displayed for separated parents based on what they have booked and paid individually.
Any balances that are displayed relate to the pupil's account.