My password has expired, what do I do?

Due to security improvements you will be prompted to reset your password every 90 days, however the password expiry period can be increased by a multi-user via Dashboard > Management> User Management.

If accessing via SIMS or you are getting 'Your account is locked ' message please reset your password via the web version:

You may need to update the password saved on your browser, please click here to access information to assist you with this.

If your school has a scheduled import setup using your Schoolcomms user credentials, please ensure the credentials are updated on the task scheduler, you may need your IT Support to assist you with this.

Please click here for information to assist you with managing your scheduled import.

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