Checking / updating proxy settings on Schoolcomms

If your proxy settings have changed and you receive the below error message when trying to login to the desktop version of Schoolcomms, you are able to check/update your proxy settings by clicking ‘Yes’ on the error message:


Alternatively, if you have been able to successfully login to Schoolcomms but need to check/update your proxy settings, this can be actioned via Management > Connection settings.

Following either of the above steps will present you with the below configuration screen:


If you are experiencing connection issues you may wish to switch between the first two options to see if this resolves the issue. If your school uses a custom proxy, you will need to select the third option and enter in the custom proxy settings (you may need your IT Support to assist you with this).

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