Why can I still see my leavers in Cypad/Meal Manager?

Due to how your Cypad account is configured, your student/staff data is obtained directly from Schoolcomms. Although these students are showing as leavers in Schoolcomms (based on the leaving dates entered in SIMS), as they have not been deleted from Schoolcomms, they are still being passed to Cypad as ‘Open’ students.

In order for them to no longer be passed to Cypad (at which point they should change to Closed on Cypad), you will need to follow the delete leavers process in Schoolcomms. 

See here to access useful information in deleting your leavers.