Pupils records must be uploaded regularly to keep your MIS and ParentPay data synchronised. Where appropriate, you may also upload staff, visitors, pre-admissions, or others as you require.  
Uploads should be carried out regularly to ensure the data is kept up to date.  This is critical where a Free School Meal status has changed or when a person needs to be added or removed from the system.
The Arbor MIS integration provides a direct link between the systems, enabling pupil, staff, and pre-admission uploads directly from that system.

Prerequisites

To use the Arbor MIS integration it will need to be set up and configured.  You will find full details on how to do this in the article How to set up the Arbor MIS integration for uploading pupils, staff, and pre-admission pupils.

Uploading people to ParentPay

1. Log in to the ParentPay Manager Application (using a manager account with Overall permissions)
2. Navigate to People[1] > Uploads[2]
   
   
3. Select Upload Pupil data.
4. Select the Upload button.
5. The upload will be added to a queue which normally completes within 2 minutes.  If required you can navigate away from this screen and the process will continue in the background or continue to wait until completed:
   • QUEUED:
     
     
   • COMPLETED
6. All uploads, successful and in progress, can be viewed on the Upload history tab. If you are waiting on a queued upload you can check the status here.